This inquiry comes after repeated calls by Labor and the NBN Joint Standing Committee to strengthen wholesale service levels.

The move to examine wholesale service levels exposes the Government’s desperate attempts to create distractions and blame retailers for every issue.

“It should come as no surprise to anyone that the NBN under the Turnbull Government has been an abject failure”, Mr Neumann said.

“Malcolm Turnbull has delivered a third rate version, woefully bungled in implementation and failing across all measures.

“The consumers of Ipswich and the Somerset Region are totally fed up with the excuses, the spin and lack of action from this Government.”

This lack of commitment has unnecessarily delayed outcomes for consumers.

And despite NBN complaints to the TIO surging by 160 per cent, the Turnbull Government remains hopelessly out of touch.          

The ACCC has clearly lost patience and is stepping in to fill the void.

Labor is firmly of the view that unless responsibility and accountability are structurally aligned consumers will continue to suffer.

Retail providers are accountable to their customers and the TIO, yet it’s not clear who NBNCo is accountable to.

The company tasked with deploying a flawed multi-technology mix has become a law unto itself and this is not sustainable.

Should the ACCC process fail to achieve adequate outcomes a future Labor Government, if elected, will act.

Consumers in Ipswich and the Somerset Region need the NBN ping-pong to end and their needs to be put front and centre.